Shipping Policy

Thank you for shopping at Nkala Sneakers

We are committed to providing you with fast and reliable shipping. Please go through our shipping policy :

WE ONLY USE PEP PAXI COURIER SERVICES FOR SHIPPING

PROCESSING TIME

• Orders are processed within 7 business days of being placed. This includes order verification, packing as well as shipping preparation

•Please do note that the processing times may very slightly depending on the volume of orders and immediate availability of stock

DELIVERY TIME

Once your order has shipped, delivery takes 3 to 5 working days within South Africa

TRACKING INFORMATION

•You will recieve a tracking number via SMS once your order has shipped

•You can use the tracking number to monitor the status of your order on PEP PAXI COURIER website

•Once your order has arrived, you will get an sms for collection at your nearest PEP STORE

SHIPPING ADDRESS

•Please ensure that your shipping address is correct and complete when placing your order

SHIPPING DELAYS

•While we strive to deliver your order on time, unforeseen circumstances such as weather conditions, courier delays and holidays may cause delays

•We will keep you updated on any shipping delays and provide you with the latest information